It seems that your membership has either expired or is currently paused due to an overdue payment, usually because of an expired credit card.

In order to view or attend this event please go to your account page > subscriptions and then click the “view” button for the membership that either has the status “On hold” or “Cancelled“.

1. For memberships with an “On hold” status – In the membership subscription page, under the Related Orders section find the most recent failed payment and click the “Pay” button. Then proceed with standard checkout, ensuring you use a valid credit card. Once payment has been made you will be able to access all of your membership benefits.
2. For memberships with an “Cancelled” status – In the membership subscription page, under the Actions section, click the “Resubscribe” button and follow the instructions on the checkout page. Once payment has been made you will be able to access all of your membership benefits.

In the event your get stuck or require help please contact us.